Stevenson Toyota West asked me to bring it in, confirmed 100% failure, and recommending I contact Toyota’s CEC (Customer Experience Center). To formally price out repair costs, I contacted Stevenson Toyota West (Colorado). If you get more, consider yourself lucky. The X-REAS systems can only be considered reliable up to 50K miles at most. They further want me (and you) to believe that these X-REAS systems are reliable, lasting up to and through 150K miles, yet facts show differently. This is additionally after a 10-11-2018, 45912 mile, regularly scheduled maintenance check at Mountain States Toyota (Colorado) which included Toyota’s “complimentary multi-point inspection” in which no suspension issues or concerns were noted.īased on the above, Toyota wants me to believe that ALL 4 shocks, 100% of the system, failed simultaneously within 1000 miles. Diagnosis came during an early December 2018 alignment check when all 4 shocks were noted as “leaking”. My 2013 4Runner Limited has just over 47100 miles, with suspension failure diagnostics at under 47000 miles. I have a 2013 4Runner Limited and my wife has a 2015 Rav4. To begin, I don’t off-road! This is all City and Highway driving. TOYOTA ACKNOWLEDGING FAILURES ONLY OFFERING $500 TOWARD $3866 REPAIR CLAIMING $500 COVERS COST OF BASE SYSTEM SUSPENSION, FURTHER CLAIMING NO DIFFERENCE IN RIDE BETWEEN BASE SUSPENSION SYSTEM AND X-REAS. BUYER BEWARE – 100% FAILURE OF 4RUNNER LIMITED X-REAS SUSPENSION UNDER 50,000 MILES.
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